Effective Date: 26.12.2023

1. Introduction

Welcome to the privacy policy of G.O House of Horizons (“we,” “us,” or “our”). This document outlines how we collect, use, disclose, and protect the personal information of individuals (“you” or “your”) in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Information We Collect

We may collect and process the following categories of personal information:

• Personal Identifiers: Name, email address, phone number, date of birth, etc.
• Financial Information: Payment details, billing information, etc.
• Technical Information: IP address, device information, browser type, cookies, etc.
• Location Data: If you enable location-based services.
• Special Categories of Data: Health information, racial or ethnic origin, religious beliefs, etc.

3. How We Collect Information

We collect information through various means, including:

• Directly from You: When you provide information through our website, forms, surveys, or communication channels.
• Automatically: Through cookies, log files, web beacons, and other tracking technologies.
• Third Parties: From third-party service providers, business partners, and publicly available sources.

4. Purpose of Processing

We process personal information for the following purposes:

• Providing Services: To deliver products or services you request.
• Communication: To respond to inquiries, provide support, and communicate with you.
• Marketing: To send promotional materials, updates, and offers with your consent.
• Analytics: To analyze website usage, improve our services, and enhance user experience.
• Compliance: To comply with legal obligations and regulatory requirements.

5. Legal Basis for Processing

We rely on the following legal bases for processing personal information:

• Consent: When you provide explicit consent for specific processing activities.
• Contractual Necessity: To fulfill a contract with you.
• Legal Obligations: To comply with legal requirements.
• Legitimate Interests: Pursuing our legitimate business interests, provided your rights and freedoms are not overridden.

6. Data Sharing

We may share personal information with:

• Service Providers: Third-party vendors, contractors, and service providers who assist in our operations.
• Affiliates: Companies within our corporate family.
• Legal Authorities: When required by law, regulatory authorities, or to protect our rights.

7. International Data Transfers

Your information may be transferred and processed outside the European Economic Area (EEA). We ensure appropriate safeguards, such as standard contractual clauses or binding corporate rules, are in place to protect your data.

8. Your Rights

You have the right to:

• Access your personal information and obtain information about how we process it.
• Rectify inaccurate data and update incomplete information.
• Erase your data in certain circumstances (the right to be forgotten).
• Restrict processing when specific conditions apply.
• Data portability, allowing you to receive your personal information in a structured, commonly used, and machine-readable format.
• Object to processing based on legitimate interests or for direct marketing purposes.

9. Automated Decision-Making and Profiling

We may use automated decision-making processes and profiling for specific purposes, and you have the right to object to such processing.

10. Data Security

We implement technical and organizational measures to ensure the confidentiality, integrity, and availability of your information. This includes encryption, access controls, and regular security assessments.

11. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements.

12. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Check the effective date for the latest version.

13. GDPR and CCPA Compliance We are committed to complying with GDPR regulations. Users have the right to access, delete, and restrict the processing of their personal data. In the event of a data breach, affected users will be notified promptly. For any data protection concerns or requests, please contact us at [contact@houseofhorizons.com].

14. Data Breach Procedure In the unlikely event of a data breach, we will take immediate steps to mitigate the impact and notify affected users within 72 hours, as required by GDPR. Users will receive detailed instructions on how to protect themselves from potential misuse of their information.

15. Contact Us

For questions, concerns, or to exercise your rights under this Privacy Policy, contact us at [contact@houseofhorizons.com].